Enterprise DevOps, CI/CD Automation & Infrastructure as Code

Delivery pipelines that make deployment routine and infrastructure that can be rebuilt from source. We instrument the four delivery metrics from the outset so that improvement is demonstrated rather than asserted.

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Business outcomes

What you get from the engagement

Deployment frequency raised and lead time reduced against a measured baseline
Every environment reproducible from version-controlled source
Security and dependency scanning enforced in the pipeline rather than advisory
Change failure rate and recovery time reported to management

Technical capabilities

What we do inside it

CI/CD pipeline design and implementation
Infrastructure as Code with policy enforcement
Container platform and orchestration engineering
Secrets management and supply-chain scanning
Observability, alerting and on-call design

Architecture and stack

How we build it

Architectural position

Pipelines fail closed on critical vulnerability findings. A scanning stage that only warns is a reporting tool, not a control.

Representative technologies

Technology selection follows the requirement. This list is representative of engagements in this service line, not a constraint we impose on yours.

Service assurance

SLA, compliance and governance

Engagements in this service line are delivered under the Gold service tier by default, against the compliance obligations below. Both are set in the engagement contract, not by this page.

Default tier

Gold — 99.9% availability target, P1 response within 1 hour, coverage 24 × 5 plus on-call.

Compliance scope

Governance

Written architecture decision records, weekly delivery reporting, and a documented handover comprising runbooks, source and credential transfer at engagement close.

Intellectual property

Client-commissioned work product vests in the client on payment. Source escrow available on request.

Service level tiers, availability targets and response commitments
Tier	Availability target	P1 response	P1 resolution target	Coverage	Service credits
Platinum	99.95%	15 minutes	4 hours	24 × 7 × 365	Yes
Gold	99.9%	1 hour	8 hours	24 × 5 plus on-call	Yes
Silver	99.5%	4 hours	2 business days	09:00–18:00 EAT	No

How these are agreed

The tiers describe the framework we contract within. The targets that bind us on your engagement are the ones written into its statement of work, set against the composite service levels of the infrastructure underneath it — we will not sign up to an availability figure the platform below us cannot support. Where a tier carries service credits, clause 6 of the terms of engagement sets out how they are claimed and capped.

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Request for Proposal

Begin with a scoped conversation, not a sales call.

Our intake is structured so that the first response you receive is technical. Tell us which of the following describes your position and we will route your enquiry to the engineering lead who owns that practice.

Enterprise modernisation An existing system — core, legacy or on-premises — that must be migrated, re-architected or integrated. New product build A platform to be taken from concept or specification to production under a fixed scope. Team augmentation Senior engineering capacity embedded into an existing team and roadmap.

Submit a Request for Proposal Speak with our engagement desk

Enquiries are acknowledged within one business day and answered substantively within two business days. All submissions are treated as confidential; a mutual non-disclosure agreement is available before disclosure of scope.