Legal

Terms of engagement

Counsel required

These terms have not been drafted. They govern commercial liability, intellectual property transfer and service credits, and must be written by counsel against the commercial position the business intends to take. The headings below reflect the positions the rest of this site already states, so that the drafted terms and the marketing copy do not contradict each other.

Positions this site already asserts

Each of these appears in published copy. The executed terms must support them or the copy must change.

Intellectual property

"Client-commissioned work product vests in the client on payment." Stated on the homepage, every service page and the delivery model page.

Source escrow

"Source escrow available on request." Requires an escrow agent arrangement to exist before the claim is published.

Service credits

Asserted for Platinum and Gold tiers. The credit regime, its caps and its claim procedure must be defined here.

Availability targets

Gate G-05: the published targets must be achievable on the underlying provider SLAs and contractually bound before they appear as commitments.

Scale-down notice

"Ninety-day minimum term, thirty days notice to scale down" for dedicated engineering teams. Stated on the engagement models pages.

Handover

"Every engagement concludes with a documented handover: architecture records, runbooks and credential transfer." An obligation, not a courtesy.

Variation

"Change is handled through a written variation rather than absorbed silently." Requires a defined variation procedure.

Review instruction

Read this page against the published copy before launch. Where counsel will not support a position, the copy that asserts it must be amended in the same change — not left to contradict the terms.